Contact

Contact Our Team

We appreciate hearing from Canadian players and industry professionals alike. Whether you have discovered an error, want to suggest an improvement, or have questions about bonus offers, our inbox is open.

Email Us

General Enquiries: [email protected]

Most messages receive a response within two business days. Complex questions requiring research may take slightly longer.

Reasons to Get in Touch

• Bonus updates: Spotted terms that have changed or an offer that expired? Help us keep information current.
• New casino tips: Found a casino with exceptional free spin offers we have not covered yet?
• Clarification requests: Struggling to understand specific bonus mechanics? We can help explain.
• Collaboration opportunities: Casino operators and marketing teams interested in working together.
• Feedback: Suggestions for improving our content or user experience.

Limitations

As an independent review platform, Free Spins Bonus cannot intervene in matters between you and casino operators. We are unable to assist with:

• Resolving account suspensions or closures
• Expediting pending withdrawals
• Disputing bonus decisions made by casinos
• Recovering lost funds or failed deposits

These issues require direct communication with the casino through their customer support.

Gambling Support Services

Gambling should remain enjoyable. If it has become a source of stress or financial difficulty, confidential support is available:

• ConnexOntario: 1-866-531-2600
• Responsible Gambling Council: responsiblegambling.org
• Gamblers Anonymous Canada: gacanada.ca